COMMUNICATION PRACTICE — WELINGTONS RESOURCES Guide: https://welingtons.com/workplace-communication-exercises Use fictional, low-stakes examples. 1. Listen: summarise purpose, concern and next step; check understanding. 2. Handover: identify status, next action, owner and deadline; mark unknown facts. 3. Feedback: describe an observation, its effect on the task and a clear request. Task practised: What the observer saw or heard: One adjustment for the second attempt: What changed in the second attempt: Suitable workplace task for follow-up: Feedback partner and review date: