Self-Care and Resilience for Better Patient Care
Build self-care and resilience in healthcare teams in Malaysia. This 2-day course covers psychosocial awareness, empathy and communication for better patient care.
Psychological First Aid (PFA) Training
Workplace Psychological First Aid course in Malaysia
A two-day workplace Psychological First Aid (PFA) course in Malaysia. Learn to recognise distress, respond with empathy, and understand referral and support pathways for colleagues. See the published session options for the trainer at each location.
Next public run: . View session fees and location.
Choose PFA training for first-response support at work
This programme is intended for managers, HR and safety teams, and people responsible for colleagues’ well-being. Its focus is recognising distress, responding calmly and understanding when to connect someone with further support.
The seven modules address early signs of distress, empathetic support, referral pathways and psychological safety. Psychological First Aid is supportive first-response help; the course outline does not describe a clinical qualification.
Compare your options: Self-Care and Resilience for Better Patient Care. Choose the healthcare programme when your priority is staff well-being, psychosocial risks, empathy and resilient relationships in patient-care settings.
Further reading: WHO’s guide to Psychological First Aid.
What you'll walk away with
Spot distress early
Recognise stress, emotional distress and psychosocial risks before they escalate.
Respond calmly
Act appropriately and with empathy during workplace crises.
Support your people
Understand referral and support pathways, and support well-being and resilience.
Build safer teams
Reduce burnout, conflict and absenteeism and build psychologically safe workplaces.
2 days · what we cover
Across the two days, we cover:
01 · Spotting distress early
Recognise stress, emotional distress and psychosocial risks before they escalate.
02 · Responding calmly in a crisis
Act appropriately and with empathy during workplace crises.
03 · Supporting colleagues
Offer first-response support to colleagues with empathy and confidence.
04 · Referral and support pathways
Know when and how to connect someone with further help.
05 · Reducing burnout and conflict
Ease the pressures that drive burnout, conflict and absenteeism.
06 · Building psychological safety
Help create workplaces where people feel safe to speak up.
07 · Well-being and resilience
Support the everyday well-being and resilience of your team.
Who it's for
Managers, HR and safety teams, and anyone responsible for the well-being of colleagues at work.
Dr. Parthevan Rajasingam
Psychological First Aid Trainer
Dr. Parthevan Rajasingam is an experienced occupational Psychological First Aid trainer who facilitates the PFA programme. He brings a calm, practical approach to recognising distress early and responding with empathy and confidence.
Your HRD Corp levy pays for this
Welingtons Resources (SA0398359-P) is an HRD Corp registered training provider, so this programme is claimable by registered employers under HRD Corp Claimable Courses. We prepare the quotation, course content and trainer's profile and you attach to your grant application — which you submit in e-TRiS before the course starts, upon approval from HRDC, you may attend the training.
Step 1 — Choose
Pick this programme
Run it as-is, or tell us your skill gap and we tailor it — and we prepare your quotation, course content and trainer's profile.
Step 2 — Apply
Apply before training
Submit your grant application in HRD Corp's e-TRiS before the course starts, attach our documents, and wait for HRDC approval before attending the training.
Step 3 — Train
Attend the training
Upon approval from HRDC, participants may attend the training.
Step 4 — Claim
We submit the claim
After the training, and once the JD14 attendance form is verified, we submit the claim in e-TRiS with the invoice, attendance and evaluation.
Organisations we've worked with
You matter.
Frequently asked questions
Does the PFA syllabus cover referral and support pathways?
Yes. The programme includes a module on recognising when and how to connect someone with further help. Other modules cover responding calmly, supporting colleagues and building psychological safety at work.
Is workplace PFA training only for healthcare professionals?
No. The stated audience includes managers, HR and safety teams, and anyone responsible for colleagues’ well-being. The programme is framed around workplace support.
How is PFA different from the healthcare resilience course?
PFA emphasises recognising distress, responding calmly and referral or support pathways. Self-Care and Resilience for Better Patient Care focuses on psychosocial health, empathy and resilient communication in healthcare settings.
Is Psychological First Aid (PFA) Training HRD Corp Claimable?
Yes. Welingtons Resources (SA0398359-P) is an HRD Corp registered training provider, so this programme is claimable by registered employers under HRD Corp Claimable Courses. We prepare the quotation, course content and trainer's profile and you attach to your grant application — which you submit in e-TRiS before the course starts, upon approval from HRDC, you may attend the training.
Can you run this in-house for our team?
Yes. Every programme runs in-house on dates you choose, tailored to your organisation and delivered in English or Bahasa Melayu. Tell us your group size and we'll send a quotation.
How much is the public run?
The standard fee is RM2,400 per participant for the complete 2-day programme. In-house delivery is quoted on request. Check the fee for your preferred session; dated public sessions may have a different published fee.
Who should attend?
Managers, HR and safety teams, and anyone responsible for the well-being of colleagues at work.
Do you deliver in Bahasa Melayu?
Yes — we deliver in both English and Bahasa Melayu, so you can choose what suits your team.
Ready to run Psychological First Aid (PFA) Training?
Request a quotation and we'll reply with the pricing and grant paperwork (course content and trainer's profile) — or WhatsApp us for a quick chat.
Prepare for the learning
In-house or public training: which suits your team?
Start with the work your people need to do better. The right format depends on how many people share that need, how much context the trainer needs, and when the team can practise together.
Read Dr. Parthevan Rajasingam’s experience and qualifications