Elevate Your Workplace Communication

Workplace communication skills training in Malaysia

A two-day workplace communication course for teams in Malaysia. Practise reading verbal and non-verbal cues, active listening, building rapport and handling conversations that can lead to conflict.

2 daysStandard RM2,400 / paxHRD Corp ClaimableEN & BM

Training dates: enquire about the next public intake or an in-house date. View training details.

Colleagues practising active listening in a Welingtons communication workshop

What you'll walk away with

Read the room

Notice verbal and non-verbal cues and become self-aware in how you respond.

Defuse conflict

Use communication to eliminate friction before it escalates.

Listen to understand

Practise active listening that builds rapport and trust.

Present with impact

Curate your message, own it and deliver it with confidence.

2 days · what we cover

Over two hands-on days you'll work through:

01 · Identifying cues in communication

Read verbal and non-verbal signals and stay self-aware in how you respond.

02 · Verbal and non-verbal mastery

Align your words, tone and body language so your message is clear and consistent.

03 · Communication that eliminates conflict

Use language that de-escalates friction and keeps conversations productive.

04 · Developing team values

Agree the shared behaviours that keep a team aligned and accountable.

05 · Active listening

Listen to understand — not just to reply — and confirm what you have heard.

06 · Building rapport and trust

Create the everyday connection that makes people trust what you say.

07 · Building presentation skills from within

Curate your message, own it and deliver it with impact.

Who it's for

Team leads, managers, client-facing staff and anyone whose work depends on being clearly understood.

We delivered this alongside Building Positivity from Within for Timesconsult and Privasia Technology Berhad.

Kamine Kethieswaranathan

Kamine Kethieswaranathan

Founder & Lead Consultant

A dynamic speaker with 16+ years' experience, Kamine empowers professionals to communicate with confidence and adopt a growth mindset. Her practice centres on communication skills, English language, positive work culture, team development and communication in sales — delivered with warmth, energy and plenty of hands-on practice.

Your HRD Corp levy pays for this

Welingtons Resources (SA0398359-P) is an HRD Corp registered training provider, so this programme is claimable by registered employers under HRD Corp Claimable Courses. We prepare the quotation, course content and trainer's profile and you attach to your grant application — which you submit in e-TRiS before the course starts, upon approval from HRDC, you may attend the training.

Step 1 — Choose

Pick this programme

Run it as-is, or tell us your skill gap and we tailor it — and we prepare your quotation, course content and trainer's profile.

Step 2 — Apply

Apply before training

Submit your grant application in HRD Corp's e-TRiS before the course starts, attach our documents, and wait for HRDC approval before attending the training.

Step 3 — Train

Attend the training

Upon approval from HRDC, participants may attend the training.

Step 4 — Claim

We submit the claim

After the training, and once the JD14 attendance form is verified, we submit the claim in e-TRiS with the invoice, attendance and evaluation.

Organisations we've worked with

You are your brand.

Frequently asked questions

Does this course cover handling conflict at work?

Yes. The syllabus includes communication that eliminates conflict, active listening, and building rapport and trust. Participants explore language and behaviours that reduce friction and keep workplace conversations productive.

Is this course for managers or individual team members?

Both. The intended audience includes managers, team leads and client-facing staff, as well as anyone whose role depends on being clearly understood.

Does it teach communication skills or English grammar?

The main focus is interpersonal communication: verbal and non-verbal cues, listening, trust and conflict. English for the Workplace covers language foundations, professional vocabulary and business writing.

Is Elevate Your Workplace Communication HRD Corp Claimable?

Yes. Welingtons Resources (SA0398359-P) is an HRD Corp registered training provider, so this programme is claimable by registered employers under HRD Corp Claimable Courses. We prepare the quotation, course content and trainer's profile and you attach to your grant application — which you submit in e-TRiS before the course starts, upon approval from HRDC, you may attend the training.

Can you run this in-house for our team?

Yes. Every programme runs in-house on dates you choose, tailored to your organisation and delivered in English or Bahasa Melayu. Tell us your group size and we'll send a quotation.

How much is the public run?

The standard fee is RM2,400 per participant for the complete 2-day programme. In-house delivery is quoted on request. Check the fee for your preferred session; dated public sessions may have a different published fee.

Who should attend?

Team leads, managers, client-facing staff and anyone whose work depends on being clearly understood.

Do you deliver in Bahasa Melayu?

Yes — we deliver in both English and Bahasa Melayu, so you can choose what suits your team.

Ready to run Elevate Your Workplace Communication?

Request a quotation and we'll reply with the pricing and grant paperwork (course content and trainer's profile) — or WhatsApp us for a quick chat.